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TROUBLESHOOTING: COMPUTER DIAGNOSTICS AND SOFTWARE REPAIRS

Basic services

technicalsupport

  • 1.

    General troubleshooting

  • 2.

    Debugging: Virus scanning and removal

  • 3.

    General Software package installation

  • 4.

    Resolve printing problems

  • 5.

    Reboot failures

  • 6.

    Backup problems

  • 7.

    Diagnostics

  • Note: This service does not provide hardware support.

Advanced services

technicalsupportAdvanced

  • 1.

    Analysis and correction of software malfunction in ad hoc and professional business products

  • 2.

    Total System crash: Reformat and re-installation of an operating system on a computer

  • 3.

    Other advanced services